17100, Information Letters

Revision 21-1; Effective September 21, 2021

Home and Community-based Services (HCS) and Texas Home Living (TxHmL) providers are required to report critical incidents and any death of an HCS or TxHmL individual to the Texas Health and Human Services Commission. The following information letters discuss these requirements:

Program providers are required to report the death of an individual receiving HCS or TxHmL services to HHSC by the end of the next business day after the program provider  becomes aware of the death on Form 8493, Notification Regarding a Death in HCS, TxHmL and DBMD Programs. The information letter regarding reporting deaths is Information Letter No. 12-28, Notification of the Death of an Individual.

Critical Incident Reporting

Critical Incidents must be entered in the CARE system. The following provides detailed instructions for entering this data:

Critical Incident Data Reporting for Home and Community-based Services PDF