E-1910, General Policy

Revision 15-4; Effective October 1, 2015

Before certifying applicants and recertifying recipients, advisors must:

  • Ensure the applicant completes each question and signs and dates the application.
  • Give the applicant Form H1019, Report of Change. Explain that changes must be reported within 10 days after knowing about the change. Indicate the appropriate reporting requirement on Page 1.
  • Refer the applicant to other programs the individual might be eligible for such as the Supplemental Nutrition Assistance Program (SNAP); Temporary Assistance for Needy Families (TANF); Medicaid; Supplemental Security Income (SSI); or Retirement, Survivors and Disability Insurance (RSDI). Refer individuals with a disability who are ineligible for Medical Programs for families and children to the Texas Health and Human Services Commission (HHSC) Medicaid for the Elderly and People with Disabilities (MEPD) programs.
  • Inform the applicant of the right to appeal any HHSC action that affects the individual’s eligibility.
  • Inform the applicant that the information the applicant provides is subject to verification by third parties.