Family Planning Program Policy Manual

1100, Contact Information

Revision 24-2; Effective Oct. 15, 2024

Mailing Address

HHSC Family Planning Program
North Austin Complex, Mail Code 0224
4601 W. Guadalupe Street, Suite No. 4.507
Austin, TX 78751-2920

Helpline

8 a.m. to 5 p.m. Central Time
Monday through Friday
Austin Phone No. 512-776-7796

Provider questions: 800-925-9126 
TMHP contact center, pick option 5

Email

Websites

1200, Purpose of the Manual

Revision 24-2; Effective Oct. 15, 2024

The Family Planning Program Policy Manual is a guide for grantees who deliver HHSC FPP services in Texas. FPP providers must also follow policies and procedures per the Texas Medicaid Program in the Texas Medicaid Provider Procedures Manual (TMPPM).

Federal and state laws about reporting child abuse, health facilities operation, professional practice, insurance coverage and related topics also affect family planning services. Grantees must be aware of and follow existing laws.