Revision 22-2; Effective April 1, 2022

Mailing Address 

HHSC Family Planning Program
P.O. Box 149030, Mail Code 1938
Austin, TX 78714-9347

Physical Address for Courier Service 

HHSC Family Planning Program
Office Program Support and Preventive Services, Mail Code 1938
Texas Health and Human Services Commission
701 West 51st Street
Austin, TX 78751

Helpline

8 a.m. to 5 p.m. Central Time
Monday through Friday
Austin Phone No. 512-776-7796

Provider questions: 800-925-9126 
(TMHP contact center, pick option 5)

Email

• famplan@hhs.texas.gov
• PSPS_Contracts@hhs.texas.gov

Websites

• https://hhs.texas.gov/doing-business-hhs/provider-portals/health-services-providers/womens-health-services/family-planning
• https://www.healthytexaswomen.org/healthcare-programs/family-planning-program 
   

Revision 22-2; Effective April 1, 2022

The Family Planning Program Policy Manual is a guide for contractors who deliver HHSC FPP services in Texas. FPP providers must also follow policies and procedures as established by the Texas Medicaid Program in the Texas Medicaid Provider Procedures Manual (TMPPM).

Federal and state laws related to reporting of child abuse, operation of health facilities, professional practice, insurance coverage and related topics also affect family planning services. Contractors must be aware of and follow existing laws.