Section 2000, Reporting Abuse, Neglect and Exploitation

Revision 21-1; Effective April 26, 2021

 

DFPS Statewide Intake receives and processes all reports of abuse, neglect, or exploitation. A person with cause to believe that an adult or child with a physical or intellectual disability, or mental illness receiving services from a provider is in a state of abuse, neglect, or exploitation must report the information immediately to DFPS SWI.

To report suspected abuse, neglect, or exploitation of a person receiving services contact DFPS SWI using the following methods:

For information regarding DFPS SWI, please refer to the Statewide Intake Handbook.

A person who reports abuse in good faith is immune from civil or criminal liability. Anyone who does not report suspected abuse, neglect, or exploitation can be held liable for a misdemeanor or felony.

PI keeps the name of the person making the report confidential.

PI does not reveal the identity of the reporter to the provider or other state agencies unless the allegation involves sexual exploitation of a person receiving services by a mental health services provider, as defined in Chapter 81 of the Texas Civil Practices and Remedies Code.

Time frames for investigating reports are based on the location of the incident and the intake priority. See Intake Priority in Section 3120 and Investigation Completion time frames in Section 3500.

See related Human Resources Code §48.101.

 

2100 Examples of Abuse, Neglect and Exploitation Allegations

Revision 19-1; Effective July 1, 2019

 

The following sections are examples of allegations and do not represent a specific finding.

 

2110 Physical Abuse Allegations.

Revision 19-1; Effective July 1, 2019

 

 

2120 Sexual Abuse Allegations

Revision 19-1; Effective July 1, 2019

 

 

2130 Verbal or Emotional Abuse Allegations

Revision 19-1; Effective July 1, 2019

 

While verbal or emotional abuse may be more subjective than physical or sexual abuse, it can indicate a pattern of abuse committed by an alleged perpetrator. An allegation of verbal or emotional abuse may be the precursor for additional allegations of other types of abuse.

 

2140 Neglect Allegations

Revision 19-1; Effective July 1, 2019

 

 

2150 Exploitation Allegations

Revision 19-1; Effective July 1, 2019